Experience & Impact

Senior Competitive Intelligence Lead

• Previously served on the Strategy Team, overseeing Board deliverable documents, coordinating annual Strategy Planning Sessions, and developing executive- and Board-level materials.
• Partnered with Executive Leadership to design and launch a new, recurring Quarterly Total Cost of Care (TCOC) Management Report, synthesizing industry trends, competitor strategies, innovations, and market disruptors into executive-ready insights that directly inform enterprise TCOC strategy.
• Led the successful launch and ongoing management of an enterprise-wide intelligence portal and weekly intelligence briefing — 81% average open rate, 470% annual user growth, and a 44% improvement in portal management efficiency through the Lean Six Sigma framework.
• Streamlined quarterly tracking of for-profit competitors' earnings calls by applying Lean Six Sigma methodologies and integrating AI into the process, driving a 64% reduction in total process cycle time.
• Conducts in-depth research on competitor initiatives and market dynamics, translating findings into actionable insights that inform strategic planning and competitive positioning at the executive level.
• Directs cross-functional initiatives to align competitive intelligence outputs with corporate strategic planning, accelerating leadership decision-making cycles and shaping enterprise-wide market positioning.

Market and Competitive Intelligence Analyst

• Supported the Strategy Team in coordinating annual Strategy Planning Sessions and developing Board materials, streamlining the annual Board report through enhanced cross-enterprise collaboration.
• Led research and strategic analysis supporting the expansion of CloseKnit, a Virtual Primary Care product; curated and led a Virtual Primary Care Tracker that directly informed Network Strategy, Product Leadership, and the Healthworx Innovation team.
• Managed two junior-level analysts and designed, implemented, and managed a structured internship program with numerous high-impact, measurable projects.
• Spearheaded the modernization and relaunch of the internal intelligence portal, increasing platform adoption by 70% and elevating stakeholder engagement through enhanced UI/UX and streamlined search.
• Served as communications lead, developing research content for newsletters and white papers that increased content engagement and readership by 250%.
• Championed advanced analytical methodologies and tailored training frameworks across business units, scaling the use of market intelligence tools enterprise-wide.

Intelligence Analyst

Center for Intelligence, Research, Analysis, and Training

• Led a team of five analysts on a high-stakes project analyzing Iran's illicit uranium trade and current capabilities, delivering critical intelligence to the U.S. Department of State.
• Developed detailed analytical reports and briefings on global events and geopolitical shifts, informing strategic assessments for government stakeholders.
• Applied advanced analytical skills to investigate transactional activity, ensuring strict compliance with Anti-Money Laundering laws and regulations.
• Synthesized complex investigative findings into comprehensive reports, directly supporting business decisions and improving detection of high-risk cases by 200%.